5777 bt Privacy Policy

This Privacy Policy ("Policy") defines the data-management relationship between 5777 bt ("we", "our", "Platform") and every person who uses its services ("user", "you"). This Policy applies to the https://5777-bt.cam website, the mobile app, and all digital services operated under 5777 bt.

By registering on the Platform or actively using any of its services, it is assumed that you have read and accepted the terms of this Policy. If you do not agree with any term, please refrain from using 5777 bt's services.

This Privacy Policy must be read together with our Terms and Conditions — both documents together form the complete legal framework governing the service relationship between 5777 bt and its users.

5777 bt may collect the following types of information:

2.1 Registration and Identity Information

• Full name, date of birth, and gender.
• Mobile number and email address.
• Username and password (stored in encrypted form).

2.2 Identity Verification Information

• A copy of your National ID card or passport (as part of the KYC process).
• Documents required to verify your address.

2.3 Financial Transaction Information

• bKash, Nagad, or Rocket account numbers.
• Deposit and withdrawal amounts, dates, and transaction IDs.

2.4 Automatically Collected Technical Information

• IP address, browser type, and version.
• Device identifier, operating system, and screen resolution.
• Time spent on the site, pages visited, and click patterns.
• Information obtained from cookies and similar tracking technologies.

5777 bt collects and processes personal information only for specific and legitimate purposes. These purposes are:

3.1 Account Management and Verification

Collected information is used to create new accounts, ensure login security, and carry out identity verification (KYC). It is also used to prevent persons under 21 years of age from registering an account.

3.2 Financial Transaction Processing

Financial information is used to verify deposit and withdrawal requests, prevent fraud, and maintain transaction history.

3.3 Service Improvement

User behaviour and preferences are analysed to make the platform experience simpler and more effective. This information helps with game recommendations, interface improvements, and identifying technical issues.

3.4 Promotional Communications

With your consent, you may be notified about bonus offers, promotions, and platform updates via mobile message or email. You may withdraw from these communications at any time.

3.5 Responsible Gaming Monitoring

Gambling behaviour is monitored to identify risky situations and provide assistance when needed. 5777 bt follows a Responsible Gaming policy and is committed to user protection.

5777 bt never sells your personal information to third parties. However, information may be shared in specific circumstances:

4.1 Service Provider Partners

Necessary information may be shared with third parties engaged for payment processing, technical infrastructure management, and customer support. These partners operate under strict confidentiality agreements.

4.2 Legal Obligations

Information may be disclosed when required by a court order, a lawful request from an investigating authority, or applicable law. Such disclosure is made only within the bounds of the law and to the minimum extent necessary.

4.3 Fraud and Security Matters

Necessary information may be shared with relevant authorities or security organisations in order to detect or prevent fraudulent activity.

5777 bt applies industry-standard technical and administrative measures to keep your information secure. Notable among these are:

5.1 SSL Encryption

All data transmitted through the website and mobile app is encrypted using SSL (Secure Sockets Layer) technology, making it practically impossible to intercept or alter the information.

5.2 Password Protection

User passwords are never stored in plain form — they are kept in the database in a protected form using hashing algorithms.

5.3 Access Control

Only authorised staff may access personal information. All internal access is logged and audited on a regular basis.

5.4 Security Testing

Platform security is kept up to date through regular security tests and vulnerability assessments.

Cookies and similar technologies are used on the 5777 bt website. Cookies are small text files stored in your browser that improve the functionality of the site.

6.1 Essential Cookies

These cookies are necessary for maintaining login sessions, security verification, and saving form data. Without them, the platform will not function properly.

6.2 Analytical Cookies

Information about which pages are visited most and where users spend more time is analysed to improve the site's content and navigation.

6.3 Cookie Control

You can disable cookies at any time from your browser settings. However, disabling essential cookies may limit some services.

5777 bt retains personal information only for as long as necessary. General guidelines are set out below:

• Active account data: for the entire duration the account remains open.
• Transaction-related data: up to five years after account closure (for financial audit purposes).
• Identity verification documents: for the applicable period required to meet legal obligations.
• Closed account data: deactivated within 30 days of account closure and deleted in due course.

The above periods may be extended if required for the resolution of legal liabilities.

As a user of the 5777 bt platform, you have the following rights regarding your own information:

8.1 Right to Know

You may directly find out what information about you has been collected and stored, and how it is being used.

8.2 Right to Correction

If any information stored in your account is incorrect or incomplete, you may request a correction. Contact us via our 24/7 live chat or email for assistance.

8.3 Right to Deletion

If you wish to close your account and request deletion of your data, information that falls outside legal and regulatory obligations will be deleted as quickly as possible.

8.4 Right to Opt Out of Promotional Communications

If you no longer wish to receive messages about bonuses or promotions, inform our support team at any time. Your main account and services will remain unaffected.

All services on 5777 bt are intended solely for persons aged 21 and above. Information from minors is not knowingly collected. Age is verified at the time of registration, and in cases of doubt, identity verification (KYC) documents are requested.

If a parent or guardian finds that their minor child has opened an account on the platform, please contact the support team immediately — we will promptly deactivate and delete that account and its associated data.

5777 bt reserves the right to change or update this Privacy Policy at any time. For significant changes, registered users will be notified in advance by mobile message or email.

After each change, the "Last updated" date at the top of the page will be revised. Continuing to use the platform after an updated policy is published will be taken to mean that you have accepted the revised policy.

To learn more about 5777 bt, read our About Us page, which contains information about the platform's goals and values.

If you have any questions, concerns, or complaints about this Privacy Policy, you can contact us:

• Live Chat: 24 hours a day, 7 days a week — support available in Bengali and English.
• Email: [email protected]

Our support team will review your complaint and work to resolve it as quickly as possible. For more information on this, you will find relevant answers on our FAQ page.